TOP Craft Ice Cream, as controller, takes your privacy seriously as a customer and handles your personal data with care.

1 — Personal data and information that we process

With every online order placed on TOP Craft Ice Cream website, TOP Craft Ice Cream asks for e-mail address, telephone number, name and (billing and shipping) address details. We need this information and only use it to process and deliver your orders properly, if possible via your personal order account. After registration, subscribers will receive the TOP Craft Ice Cream newsletter by e-mail.
The TOP Craft Ice Cream website uses cookies (see also 3 Cookies on our website). TOP Craft Ice Cream also processes personal data when you participate in one of our workshops or events.

2 — Purpose of the use of your personal data

TOP Craft Ice Cream processes the following personal data for the following purposes:
— executing your online order, delivery and payment; or
— to offer you the option of creating a permanent order account; or,
— because of your participation in a workshop or event of TOP Craft Ice Cream:
first and last name

(billing and shipping) address details
telephone number
e-mail address
— sending our newsletter:
e-mail address
— analysing the visitor behaviour of the visitors to the website in order to improve our website and to tailor our range of products and services to your preferences (see also: 3 - Cookies on our website):
exclusively anonymised data via Google Analytics
— only with your permission to analyse your preferences and search behaviour, on our website and other websites (see also: 3 - Cookies on our website):
data about the visit to our website and other websites, collected via Facebook pixel

3 — Cookies our website

TOP Craft Ice Cream uses cookies in accordance with the applicable legislation. A cookie is a small file that is sent with a page of the website or the app and is stored by the browser on the hard drive of the computer or mobile device. TOP Craft Ice Cream uses cookies on the website that are strictly necessary for the proper functioning or delivery of the website, for which you do not need to give separate permission. These cookies are placed on your first visit to our website:

Used For
Distinguish unique visitors to generate statistics and see how the website is used.
2 years
Distinguish unique visitors to generate statistics and see how the website is used.
browser session
Used by Google Analytics to throttle request speed.
browser session
The PHPSESSID cookie is necessary for our website to function: it allows you to navigate through the website and use the functions on the website, such as the search function.
browser session
Used by the cookie consent plugin to store consent or not.
29 days
Used by Facebook to deliver a range of advertising products such as real-time bidding from third party advertisers.
3 months

A) Google Analytics

In order for our website to function optimally, TOP Craft Ice Cream uses Google Analytics from Google Inc. The information used by Google Analytics is anonymised as much as possible. Your IP address is emphatically not provided. The information is transferred by Google and stored on servers in the United States. Google can provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. TOP Craft Ice Cream have no influence on this.

B) Facebook

We will only place a Facebook pixel with your permission. This allows us to analyse your preferences and search behaviour on our website and other websites in order to better tailor our products and offers to your preferences.You always have the option to delete cookies from your computer equipment. You can also set your browser so that cookies are automatically deleted. Consult the manual of your browser for this. You can refuse the use of cookies by selecting the appropriate settings in your browser. In that case, however, you may not be using all the features of our website now.

4 — Websites of third parties

If you follow an internet link on our website to the website of a third party, you will leave our website. This 'Privacy Policy and Cookie Policy' does not apply to the use of that third-party website, but the conditions of that third party apply. TOP Craft Ice Cream is in no way liable for the use of the website (s) of third parties.

5 — Our Partners and Other Third Parties

TOP Craft Ice Cream works together with reliable partners for a good service and the delivery of orders. Our partners are not allowed to disclose or process for themselves the personal data that they use on behalf of TOP Craft Ice Cream in the context of the services. Newsletters are sent via Mailchimp. TOP Craft Ice Cream will not provide information to other third parties, unless we have to do so to comply with a legal obligation.

6 — View, modify or delete data

You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to:
info@topcrafticecream.nlTo ensure that the request for inspection has been made by you, we ask you to send a copy of your ID with the request.We hereby ask you to make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) unrecognisable in this copy. This is to protect your privacy. TOP Craft Ice Cream will respond to your request as soon as possible.

7 — Data outside the EU

TOP Craft Ice Cream processes (personal) data as the main rule within the EU. Further agreements have been made with partners Mailchimp about compliance with EU legislation, in the context of the 'EU-US Privacy Shield Framework'.

8 — How long we keep data

TOP Craft Ice Cream will not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

9 — Security

TOP Craft Ice Cream takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you feel that your data is not properly secured or there are indications of abuse, please contact us at:

10 — Change of Privacy Policy and Cookie Policy

It is possible that this privacy policy is expanded or changed. Because such changes will be incorporated into this document, it is useful to periodically review this Privacy Policy and Cookie Policy.

If you have any questions, please contact us:

TOP Craft Ice Cream
Cornelis Krusemanstraat 73—3
1075NJ Amsterdam

Or email us stating 'privacy':

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